🌍 HimSetu – Global Delivery & Hassle-Free Returns

At HimSetu Pvt. Ltd., we believe in delivering more than just herbal wellness—we deliver trust, quality, and care to your doorstep, wherever you are in the world. Whether you’re ordering a bottle of our Herbal Energy Drink or stocking up on HimSetu Water, we’ve built a reliable and customer-centric delivery and return policy to ensure your experience is seamless and satisfying.

🚚 Global Delivery You Can Rely On

We proudly offer worldwide shipping to over 100+ countries across Asia, Europe, North America, Australia, and the Middle East through our trusted logistic partners.

Key Delivery Features

  • Fast Dispatch: All orders are processed and dispatched within 24–48 hours of confirmation.

  • Tracking Enabled: Every shipment comes with a tracking link so you can monitor its journey in real time.

  • Secure Packaging: Our herbal drinks and water are packed using food-grade, eco-safe, tamper-proof materialsto ensure product integrity.

  • Estimated Delivery Time:

    • India: 3–5 business days

    • International: 7–14 business days (depending on country & customs clearance)

🌐 Supported Regions:

  • India, Nepal, Bangladesh, Bhutan

  • UAE, Saudi Arabia, Qatar, Kuwait

  • USA, Canada, UK, Germany, France, Australia, and more

Note: Delivery timelines may vary due to regional holidays or customs delays.

📦 Customs, Duties & International Shipping Terms

For international orders, import duties, taxes, or customs fees (if any) are the responsibility of the customer. We are not liable for delays or additional charges due to local customs processes. Our team can assist with documentation upon request.

🔁 Hassle-Free Return & Replacement Policy

We stand by the purity and safety of our herbal products. However, if there is a concern with your order, we’re here to make it right.

🛡️ Return Eligibility

  • Product is damaged, leaking, or defective upon arrival

  • Wrong item(s) delivered

  • Product quality issue verified by our support team

🕒

Return Window

  • Domestic (India): Within 7 days of delivery

  • International: Within 14 days of delivery

🔄 How to Initiate a Return

  1. Email us at support@himsetuindia.com or sanjeev@himsetuindia.com

  2. Include your Order ID, photos of the product, and a brief description of the issue

  3. Our team will review and coordinate a free replacement or refund based on the situation

Refunds, where applicable, are processed within 7–10 business days to the original payment method.

💬 Customer Support That Cares

Have a question about your order, delivery status, or return process? Our support team is available:

📧 Email: support@himsetuindia.com

📞 Phone: 18002026216, +919818889267

🕘 Hours: Monday to Saturday, 10 AM – 7 PM IST

✈️ Delivering Herbal Wellness Globally

From the Himalayas to your hands, HimSetu is committed to spreading natural energy and hydration across borders. With a robust logistics network and a customer-first approach, we ensure that wellness reaches you—on time, every time.

HimSetu – Herbal for Life.

Need Help?